Sentinel Towers Privacy Policy

Effective Date: Janurary 1 2025

Sentinel Towers LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our products, services, and website.


1. INFORMATION WE COLLECT

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and mailing address.
  • Business information, including company name and job title.
  • Payment details for transactions.

b. Non-Personal Information

  • IP address, browser type, and device information.
  • Website usage analytics (cookies and tracking technologies).

c. Data on Leased Equipment

  • While we do not actively collect surveillance data, leased towers may store recorded footage as part of their normal operation.
  • Clients are solely responsible for managing, securing, and deleting any data stored on leased equipment.
  • Sentinel Towers LLC does not access, process, or retrieve stored surveillance data unless explicitly authorized by the client for maintenance or troubleshooting purposes.


2. HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:

  • To process transactions and provide requested products/services.
  • To enhance security and monitor equipment performance.
  • To comply with legal obligations and assist law enforcement.
  • To communicate updates, promotions, and customer support services.


3. DISCLOSURE OF INFORMATION

We do not sell or rent your personal information. However, we may share data in the following circumstances:

  • Service Providers: Third-party vendors that assist in business operations (e.g., payment processors, hosting services).
  • Legal Compliance: When required by law, court orders, or government regulations.
  • Business Transfers: If the company undergoes a merger, sale, or acquisition.


4. DATA SECURITY

We implement reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.


5. USER RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: Request access to or modification of your personal data.
  • Deletion: Request deletion of certain personal data (subject to legal and contractual obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@sentineltowers.com.


6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and tracking technologies to enhance user experience and analyze website traffic. Users can manage cookie preferences through their browser settings.


7. COMPLIANCE WITH LEGAL REQUIREMENTS

We comply with applicable privacy laws, including:

  • California Consumer Privacy Act (CCPA): California residents may request disclosure, deletion, or opt-out of data sharing.
  • General Data Protection Regulation (GDPR): If applicable, EU users have rights regarding data access, rectification, and portability.


8. DATA RETENTION

We retain personal data for as long as necessary to fulfill business, legal, and security obligations. For leased equipment, clients are responsible for managing and deleting any stored surveillance data. After retention periods expire, data is securely deleted or anonymized.


9. POLICY UPDATES

We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant changes will be communicated directly to affected users.


10. CONTACT INFORMATION

For any privacy-related questions or requests, please contact:

Sentinel Towers LLC
223 Nick Fitcheard Rd NW
Huntsville, AL 35806
support@sentineltowers.com


By using our services, you consent to this Privacy Policy.